Refund policy
Last updated 2026-10-13
We want you to be happy with every All Vital Supplements order. If you are not, you are covered by our 60-day money-back guarantee.
60-day money-back guarantee
You may return any product within 60 days of the delivery date for a full refund of the purchase price, whether the container is opened or not. Shipping charges, if any, are not refundable.
How to request a refund
- Email support@allvitalsupplements.com or call (800) 555-0144 with your order number and the reason for the return.
- We will reply within 2 business days with a return authorization and the return address.
- Ship the product back within 14 days of receiving the authorization. We recommend a tracked service; return postage is paid by the customer unless the product arrived damaged or incorrect.
- Once the return is received, the refund is issued to the original payment method within 5 to 10 business days.
Damaged, missing or incorrect items
Contact us within 7 days of delivery with a photo of the parcel and products. We will send a replacement or a full refund, including any shipping, at no cost to you.
Subscriptions
If a product is purchased on a subscription, you may cancel future shipments at any time by contacting us at least 3 business days before the next billing date. Shipments already processed are covered by the guarantee above.
Chargebacks
Please contact us before disputing a charge with your bank; we resolve almost every issue the same day. Chargebacks filed without contacting us may be contested.
Contact
All Vital Supplements LLC, PO Box 20004, Austin, TX 78720. support@allvitalsupplements.com · (800) 555-0144.